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Return & Cancellation Policy

Return Policy: There is a No Return Policy unless canceling your Home or Office delivery service. However, if purchasing Alka1 Alkaline water 1 Liter Cases of water (12 1 Liter Bottles Per Case), you may return only if cases are unopened. If Alka1 Alkaline Water 1 liter case is opened the case may no longer be returned. If you woud like to cancel service you may do so at any time by following the Cancellation steps below.

Cancellation Policy: Alka1 does not have Cancellation Fee's or Contracts which means you may cancel at any time. Please make sure to submit cancellation request by Phone or Email at least 72hrs before billing due date or payment may still process. When cancellations are requested our delivery drivers will come to pick up any and all bottles empty or full on a scheduled pick up date, however, if there are any bottles open and in use please empty or use open bottle before scheduled pick up date. If any bottles are missing, damaged, broken, or contaminated there will be an equipment fee added to your next bill of $8.97 per bottle.

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